MEA Workshop: Risk Management & Business Relationships
This workshop takes a deep dive into two of the essential skills for delivering post-COVID events: business relationships and risk management.
Now, more than ever, developing strong business relationships is paramount.
Be it clients, suppliers, colleagues or contractors, communication skills are vital for networking, nurturing business relationships and securing sales. Even if it is not your core role, establishing and conducting business relationships, networking and negotiation are essential skills. We explore the foundations of effective networking and relationship building in online and offline environments, new approaches to creating customer loyalty and insights into effective sales processes including active listening. You will also learn how to manage stress and conflict in business relationships and how to negotiate for a win-win.
Beyond the foundation skills of communication, we all have a responsibility to also identify and manage risk. Beyond hazards, physical safety and WHS risks associated with events, we need to assess and control financial, social, cyber and reputational risk and understand the tools and insurances required to document and maintain high standards for compliance. This module covers working with venues including entry requirements for physical events, negotiating contracts and COVID clauses, registration, ticketing and your liability in relation to illness or cancellation of events in a post-COVID world.
If you attended previous PDs or webinars on sales, contract negotiation, legal and risk, or enjoyed these sessions at Evolve, this workshop digs deeper into these topics with both theory and practical skills plus an opportunity for a two-way conversation between yourself, MEA’s educator and industry professionals. The content is essential for event professionals and is aimed primarily at early-mid career professionals wanting to build on their experience.
The workshop is an intensive online program with a total 12 hours of "virtual face to face" training and some offline learning, over several days.
EVENT INFORMATION
DATES: Held over several days commencing from Friday, 21 August, 2020. To view the dates, please see bottom of page.
LOCATION: Available nationally through MEA's virtual education portal.
FORMAT: Online
COST:
Members: $190 + GST (members save 30% on MEA accredited education fees)
Non-Members: $300 + GST
ABOUT MEA WORKSHOPS
MEA workshops are designed to bring application of knowledge to current case studies and to add in trends and current industry resources. The workshops are part of Diploma of Event Management under MEA's Registered Training Organisation, but are available for everyone to enjoy. You will not be required to undertake an assessment unless you are studying the Diploma of Event Management. All attendees receive a Certificate of Completion.
DATES OF WORKSHOP
To download a copy of the dates for MEA's Workshop: Risk Management & Business Relationships, click here.
Part 1 - Risk Management for Non-Risk Managers
Key areas include risk management and mitigation, safety at events, financial, reputational and data/ privacy risk, insurance, and communication best practice.
Session 1: Friday 21st August | 09:00 – 12:30
Session 2: Tuesday 25th August | 12:00 – 13:00
Session 3: Thursday 27th August | 12:00 – 13:00
Session 4: Flexible Learning Hour | 1 hour
Session 5: Friday 28th August | 13:00 – 14:00
Part 2 - Communications for Connection
Key skills for establishing and building relationships through to the negotiation and confirmation of business contracts.
Session 1: Friday 28th August | 09:00 – 12:30
Session 2: Tuesday 1st September | 12:00 – 13:00
Session 3: Thursday 3rd September | 12:00 – 13:00
Session 4: Flexible Learning Hour | 1 hour
Session 5: Friday 4th September | 12:00 – 13:00
